UK Cop TechNology and InterNet

5 Comments Add Yours ↓

1. 

   L. Terry #

   02.27.2010 00:52

   1

   The case may be fine and but it took entirely too long to receive it. So the one star is for Amazon.com. I have bought several products from Amazon in the past with no issues until I purchased the Otter Defender Case. I bought it online on January 9th and still did NOT have the product on January 20th. I called Amazon Customer Service and all they could tell me was that it shipped on January 13 and would probably be delivered on January 22th. That is almost 2 weeks after I bought it!! The CS rep could not explain the snail pace delivery of the product, she could only apologize. That is not acceptable for an item that is in stock. If the item is not available Amazom should notifiy the customer of the delay but that was not the case in my situation. I will seriously consider my next purchase from Amazon.
   Rating: 1 / 5
2. 

   AMD #

   02.27.2010 02:02

   2

   The product did not work as promised…it did not fit my iPhone 3G, so had to return it back. Amazon was prompt in returning the refund..
   
   Rating: 1 / 5
3. 

   Brayden Caillouet #

   02.27.2010 04:48

   3

   dont buy this case got one bout a month ago and had my phone in it and it still cracked the back of my iphone
   Rating: 1 / 5
4. 

   Don Schwirtlich #

   02.27.2010 06:38

   4

   First off, its near impossible to get open, the instructions are weak to non-existant, go buy something else, maybe a ziplock bag.
   Rating: 1 / 5
5. 

   John A. Gargano #

   02.27.2010 09:26

   5

   I ordered an Otter Box from Amazon which came with a beautiful 4-color instruction sheet. Item 3 said to remove the protective plastic coating from the inside of the clear screen. I tried to remove the coating for about 20 minutes with no luck until I decided to take an x-acto knife to peel it back from an edge on the inside of the yellow box where no scratches could be seen. I still had no luck. I then tried different corners – no luck. I then called Otter. It seems there is no coating and that the instructions included in the product were for an earlier version. I asked them if they would send me a new box because I wanted one in which there were no marks (yes, I made them) from trying to remove the non-existent protective cover. Nice people – they were sending me a new box.

   I then went ahead to see how the entire assembly worked. Again, I tried and tried, but my iPhone just would not fit in the Otter Box. I then called Otter again and it seems the 3G and the 3GS models require different Otter Boxes than the original iPhone – who knew? Again, they would send me the correct model for my 3G iPhone. As I said – nice people.

   Upon receiving the new, right size Otter Box, with no protective coating to remove, I cleaned off my iPhone with a micro fiber cloth, put it in the yellow plastic case, put the black rubber cover on it and then I put the entire assembly in the belt holder. Only problem now is that the belt holster doesn’t even the Otter Box in place – it falls right out with no effort whatsoever! I bought the Otter Box because I work in construction and in a shop and I wanted protection for my iPhone. Clearly, if the Otter Box assembly with the iPhone inside falls right out of the holster – what’s the point?

   As I mentioned above – very nice people, nice concept, really aggravating product – and lots of wasted time on tip of that.
   
   Rating: 1 / 5